12 questions · about 3 minutes · no email until the end

Do you have a sales process, or a sales system?

Most sales teams have a process. Far fewer have a system that makes sure the process actually gets followed. These twelve questions tell you which one you're running.

Answer them the way things actually are on a Tuesday, not the way they look in the deck. Nobody sees your answers but you, and the scoring doesn't flatter anyone.

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Pillar A · Execution — Question 1 of 12

Two of your reps each have a deal sitting at the same stage in your CRM. Does that mean the same thing?

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Pillar A · Execution — Question 2 of 12

A new rep starts Monday. What actually happens?

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Pillar A · Execution — Question 3 of 12

Your best rep. Could you write down what they do differently?

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Pillar A · Execution — Question 4 of 12

A rep gets ghosted after a strong meeting. What happens next?

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Pillar B · Leadership — Question 5 of 12

Do your sales managers inspect deals the same way as each other?

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Pillar B · Leadership — Question 6 of 12

Be honest about your week. How much of it goes to chasing updates versus coaching behavior?

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Pillar B · Leadership — Question 7 of 12

Your current sales managers were mostly…

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Pillar B · Leadership — Question 8 of 12

What actually happens in your managers' 1:1s?

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Pillar C · Forecast — Question 9 of 12

Last quarter's forecast versus actual.

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Pillar C · Forecast — Question 10 of 12

Look at your pipeline right now. How much of it do you actually believe?

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Pillar C · Forecast — Question 11 of 12

If I asked which open deals have a documented next step with a date on it, could you pull that in 60 seconds?

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Pillar C · Forecast — Question 12 of 12

What is your forecast actually built on?

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Review complete

Your ruling is ready.

A few quick things so the result means something. We use the team size and sales model to tell you whether this system would actually fit you — sometimes the honest answer is that it wouldn't.

Fill in all five to continue.

After review

0out of 36

Team comparison

Your score0
Team score0

Here's your actual gap

What would change by Monday

    Now have your managers take it

    Send this to each of your sales managers and have them score the same company independently. If their answers land three points apart from yours, you've just measured the thing this scorecard is about — and you did it without anyone's opinion getting in the way.

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    You've done the hard part. You built a process. But a process nobody inspects is a suggestion, and right now each of your managers is quietly enforcing a different version of it. This is the most common pattern we see, and note what it isn't: a rep problem.
    Every manager inspects deals against the same set of questions, in the same order.
    Your weekly huddle runs off a scoreboard instead of a round-table of updates.
    1:1s stop being pipeline status meetings and start being coaching against a defined process.
    Your leaders are working hard. They're just coaching against a moving target. You can't inspect execution that was never defined, which is why “our managers need to be better coaches” is usually the wrong diagnosis. Give them something to coach against and most of the coaching problem solves itself.
    Your sales process is written down with exit criteria a rep could recite.
    Managers evaluate calls against a shared rubric instead of personal taste.
    Reps know what the next step is supposed to look like before they walk in.
    This one's unusual. Your process is defined and your managers are inspecting it, but the forecast still misses. That almost always means the behaviors you're inspecting aren't the ones that predict outcomes. Your data isn't dirty. It's measuring the wrong things.
    The handful of activities that actually correlate with closed deals are the ones on your scoreboard.
    Every live deal has a timeline the buyer has agreed to, not one your rep hopes for.
    Stuck deals surface on their own instead of being discovered at quarter-end.
    Your forecast is landing, which is worth something. But it's landing without a system underneath it, and that means it's running on either exceptional instinct or quiet sandbagging. Neither one survives a real growth target, and neither one survives your best people leaving.
    Each rep has a written plan for how their number gets hit, not just a number.
    Your pipeline reflects reality because dead deals get cleaned out on a cadence.
    Accuracy stops depending on one person's gut.
    There isn't one broken piece here to point at. Execution, inspection, and measurement are all sitting at about the same level, which tells you what's missing is the connective tissue: reps, managers, and metrics all pointing at the same process. The upside is that this is the version that changes fastest, because nothing has to be undone first.
    One sales process exists, written down, that every rep runs the same way.
    Managers inspect it the same way as each other.
    The forecast comes off observed behavior instead of opinion.
    Scores this high are rare, and there are two explanations. One is that you've genuinely built the thing most sales orgs are still trying to describe. The other is that you're grading yourself more generously than your managers would. There's an easy way to find out, and it's below.
    Your weakest link is definition. Your team's execution varies rep to rep, and everything downstream inherits that variance: your managers are inspecting different things in different territories, and your forecast is aggregating inconsistent inputs. Definition comes first. Nothing above it gets reliable until it does.
    A written sales process with exit criteria, not a stage list.
    Reps stop improvising the middle of the deal.
    Managers finally have a shared standard to inspect against.
    Your gap is the leadership layer, and it's the expensive one. Most sales training stops at the rep, so the management layer never gets its own plays. What you're feeling is the result: inconsistency between territories that looks like a talent problem and is actually a systems problem.
    Every leader inspects deals with the same framework.
    Coaching happens against a shared process instead of personal style.
    You stop spending your week collecting updates.
    Your gap shows up at the forecast, but that's where it surfaces, not where it starts. A forecast is downstream of everything else — when it can't be trusted, it's usually because the daily behavior feeding it isn't visible enough to measure. Fix the visibility and the forecast stops being a negotiation.
    Every open deal has a documented next step with a date.
    Stale deals get flagged by the system, not found by accident.
    Your forecast comes off inspected behavior instead of rep confidence.
    You're running a system. Genuinely rare.
    You have a process. You don't have a system.
    Your results depend on who happens to be carrying them.
    Right now, sales is whatever each person decides it is.
    Honestly? You're early for this.
    BZSOS installs well at roughly six to eight salespeople and up — below that, the system costs more to run than the inconsistency costs you. Come back and see us when your team grows. In the meantime, check out some of our free BZSOS tool downloads to start making sales simple.
    Browse the free tools
    /tools
    This may not be your fit.
    BZSOS is built for complex, multi-step sales cycles. In a one-call-close or order-taking environment there isn't enough deal in the middle for the system to work on. We'd rather tell you that now. We'd also encourage you to check out our blog to find practical fixes to the everyday breakdowns that quietly wreck sales performance.
    Read the blog
    /blog
    Pressure-test it.
    You don't need a sales call. Have your managers score the same company and see whether they land where you did — that spread is the only honest audit of a score this high.
    Copy the team link
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    So what would you actually do about it?
    Bring your pipeline and your last forecast. We'll show you exactly where the gap is.
    Thirty minutes, no deck.
    Book 30 minutes
    /contact
    You've already paid for the CRM. This conversation is about getting the behavior that was supposed to come with it.
    Adoption isn't an enforcement problem. Bring your pipeline and we'll show you where the system breaks.
    Your managers were never handed a management system. That's a fixable thing, and it's the fastest thing to fix.
    Worth saying plainly: you probably don't need better coaching language. You need something to coach against.
    You can't hire your way out of inconsistency. Let's look at what your current team could carry with a system underneath it.
    Restructures expose the fact that every unit ran sales its own way. This is the moment a shared system is easiest to install.
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