Client Success Coaching Programs

All Custom Coaching programs are tailored around your unique business challenges as each aspect of the coaching and training is executed with the objective of taking your business from current state to goal state.

Immersion

Transform your client success team from the inside out

Immersion is holistic business consulting that brings Blind Zebra  inside your business. Every Immersion engagement is highly customized as each aspect of the coaching and training is executed with the objective of taking your business from current state to goal state. Immersion involves weekly consulting sessions with your leadership team and 1:1 coaching, training, interactive exercises and live client scenario work each week with your client success team.

What’s Included:
  • Blind Zebra Think-Say-Do Process
  • Big 10, Ten Elements That Will Change the Way You Think About Client Success
  • Consulting: Weekly consulting with your management team
  • Coaching: Weekly coaching with your client success team
  • 911 Service: Got a renewal that’s stuck right now? Get quick access to assistance when you need it most
  • Golden Ticket: Access to any Blind Zebra Virtual Client Success Coaching Program
  • Accountability: Immersion will create or improve your culture of accountability
  • CS Tools Library Pro: Our expanded set of proven tools you can put into practice immediately to help you succeed

Immersion Lite

Transform your client success team from the inside out

Immersion Lite is the “lite” version of our holistic business consulting that brings Blind Zebra inside your business. Every Immersion Lite engagement is highly customized as each aspect of the coaching and training is executed with the objective of taking your business from current state to goal state. Immersion Lite involves consulting sessions with your leadership team and 1:1 coaching, training, interactive exercises and live client scenario work with your client success team twice each month

What’s Included:
  • Blind Zebra Think-Say-Do Process
  • Big 10, Ten Elements That Will Change the Way You Think About Client Success
  • Consulting: Twice each month with your management team
  • Coaching: Twice each month with your client success team
  • 911 Service: Got a renewal that’s stuck right now? Get quick access to assistance when you need it most
  • Golden Ticket: Access to any Blind Zebra Virtual Client Success Coaching Program
  • Accountability: Immersion will create or improve your culture of accountability
  • CS Tools Library Pro: Our expanded set of proven tools you can put into practice immediately to help you succeed

Immersion

Transform your sales team from the inside out
3

Immersion is holistic business consulting that brings Blind Zebra Chief Customer Officer Stephanie Neale inside your business. Every Immersion engagement is highly customized as each aspect of the coaching and training is executed with the objective of taking your business from current state to goal state. Immersion involves weekly consulting sessions with your leadership team and 1:1 coaching, training, interactive exercises and live deal work each week with your client success team.

 

What’s Included:

  • Blind Zebra Think-Say-Do Process
  • Big 10, Ten Elements That Will Change the Way You Think About Client Success
  • Consulting: Weekly consulting with your management team
  • Coaching: Weekly coaching with your client success team
  • 911 Service: Got a renewal that’s stuck right now? Get quick access to deal assistance when you need it most
  • Golden Ticket: Access to any Blind Zebra Virtual Client Success Coaching Program
  • Accountability: Immersion will create or improve your culture of accountability
  • CS Tools Library Pro: Our expanded set of proven tools you can put into practice immediately to help you succeed

 

Get Started

Immersion Lite

Transform your sales team from the inside out
3

Immersion Lite is the “lite” version of our holistic business consulting that brings Blind Zebra Chief Customer Officer Stephanie Neale inside your business. Every Immersion Lite engagement is highly customized as each aspect of the coaching and training is executed with the objective of taking your business from current state to goal state. Immersion Lite involves consulting sessions with your leadership team and 1:1 coaching, training, interactive exercises and live deal work with your client success team twice each month.

 

What’s Included:

  • Blind Zebra Think-Say-Do Process
  • Big 10, Ten Elements That Will Change the Way You Think About Client Success
  • Consulting: Twice each month with your management team
  • Coaching: Twice each month with your client success team
  • 911 Service: Got a renewal that’s stuck right now? Get quick access to deal assistance when you need it most
  • Golden Ticket: Access to any Blind Zebra Virtual Client Success Coaching Program
  • Accountability: Immersion will create or improve your culture of accountability
  • CS Tools Library Pro: Our expanded set of proven tools you can put into practice immediately to help you succeed

 

 

Get Started

Vanessa Ruminski Testimonial

Our company has been working with Blind Zebra for both Sales & Client Success Training for the past year and it’s been a phenomenal experience. The training with Blind Zebra has not only opened our eyes to what we aren’t thinking about when it comes to tactical selling techniques & client relationships, but they are always there to listen to the issues, ask probing questions, and help you to come up with resolutions that are meaningful, impactful, and can be used cross-functionally. Vanessa Ruminski VP of Partnerships, SupplyKick

Joseph Loria Testimonial

My first exposure to Blind Zebra was through one of their client success training sessions. It was clear to me after that initial session that I had to work with them. Our initial test case was with someone on my team who had no prior sales experience – and within a single quarter of hands-on coaching with Blind Zebra, this person hit quota. Blind Zebra’s approach drives real value.”

Joseph Loria

Vice President, Customer Success, Emplify

Need Additional Info?

Get in touch with us and we’ll be more than happy to answer any questions you have to help you get started on the path to success.